Documentation

What is an Agent?

Written by JEX | Jan. 20, 2026, 12:45:02 p.m.

An agent in the JEX Agent Workspace is the core unit of intelligence: a flexible, AI-
-driven building block that can be configured to perform tasks, interact with
users, or automate processes.

Unlike simple chatbots, Agents are multi-purpose, brandable, and deployable
s across different environments. 

What do they do?

  • An AI Agent is a program that can decide and act to reach a goal.

  • It reads inputs (text, data, tools) and forms a plan.

  • It uses a knowledge base ( your documents/data) and rules you set.

  • It can take actions (answer, look up information, call APIs) and check results.

  • It loops: observe → think → act → learn, until the task is done.