As a true facility partner, Ideal Concept is committed Ideal Concept long-term relationships. They offer a combination of quality and flexibility, ensuring they always have staff on hand for urgent requests, even late at night.
Shortage of cleaning staff
After the coronavirus pandemic, the cleaning industry had changed significantly. During the pandemic, there were cutbacks in cleaning staff, but when the pandemic subsided, many people had retrained for other industries.
“A lot of investment was needed to find a new cleaning partner or temporary employment agency. This took a lot of time, which meant we didn't get around to it ourselves, which in turn caused problems in our planning.”
Ideal Concept a partner of JEX since June 1, 2022, where it utilizes the marketplace featuring hundreds of staffing agencies. During that time, the company has received more than 200 candidate referrals for its open positions in the cleaning industry.
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Cleaning staff offered much faster
Those opportunities also Ideal Concept new partnerships for Ideal Concept —ones they might not have discovered on their own. “We still have ongoing partnerships with staffing agencies, but the number of candidates they provide has decreased. With JEX , we now have new partners, which allows us to fill open slots in our schedule more quickly.”
The platform also helps with this by enabling quick action, saving time on posting job openings, and connecting with new partners. “It’s a user-friendly portal; it works well, and we can see at a glance whether candidates have been offered and whether we can proceed with them.” Ideal Concept doesn’t Ideal Concept room in its schedule for every offer. But this does give them a wider choice in who they really want to work with.
Personal contact and necessary support
Before partnerships are established, the necessary negotiations take place through the platform. Given the wide range of options available, as well as the company’s scheduling needs, this assistance is greatly appreciated. “Working with JEX our Customer Success Manager is a pleasure. We get immediate answers to any small questions. But even when we can’t reach an agreement with a partner during negotiations, they’re always there for us and ready to help us move forward.”
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